Standard Shipping

• Delivery Time: 3-5 Days (for Karachi Only)
• Delivery Time: 4-6 Days Other Cities (All over Pakistan)
• Delivery Charges: Rs. 400 per order (Depending on Item Weight & Quantity)

We provide free shipping for orders valued above Rs. 3,000 within Pakistan.

Which Courier Service Will Deliver the Order?

M&P Courier is our Courier Partner

It depends on the delivery area and the type of shipment. When the order leaves our warehouse, we will send you an e-mail with the courier information with tracking details.

Where Can I Receive My Order?

You can receive it at a private address (home, work, or a drop point), but never a post office box or at the Paulscents store of your choice.

How Long Will My Order Take to Arrive?

Orders will be delivered in 2-3 working days in regular days.
Orders placed on Saturday and Sunday or any gazette holidays will be sent for processing on the next working day. During rush hours or delays in the verification of information, orders can face temporary delays. Orders placed through the online payment system have to go through a fraud status check and once cleared by our payment processor will be processed further. Once the order is shipped, you will receive an email contact tracking information, be sure to check junk/spam folders as well.

What Happens If I’m Not at Home When the Order Is Delivered?

The order will be at the courier warehouse, Courier will call for confirmation, and then it will be re-attempted. The order will be re-attempted twice and if not collected, the order will be returned back to the shipper.

ORDER CANCELLATION

Orders can be canceled upon the customer’s request at any time before they are processed.

For cash-on-delivery orders, we follow the practice of verifying orders with a maximum number of two (2) confirmation calls. If calls are left unattended your order will be canceled.

Paulscents reserves the right to cancel orders for any reasons of the following reasons:

• Products Out-Of-Stock
• Pricing Difference
• Shipping Cost Difference
• Technical Error

In case of a cancellation, the amount paid via bank transfer or credit/debit card shall be refunded within 10-20 days of receipt of the order.